Privacy Policy

This Privacy Policy explains how PawPulse ("we," "us") collects, uses, and protects your information when you visit our website or place an order.

Information we collect

• Order information: your name, email, shipping and billing address, phone number (optional), and order details.
• Payment information: payments are processed by our secure payment providers. We never receive or store your full card number.
• Usage information: device and browser type, pages viewed, and how you arrived at our site (for example, from an ad), collected through cookies and similar technologies.
• Communications: messages you send us and your email preferences.

How we use your information

• To process, ship, and support your order, including sending order confirmations and tracking updates.
• To respond to your questions and provide customer support.
• To send training tips and offers if you opt in. You can unsubscribe at any time.
• To improve our website, measure advertising performance, and prevent fraud.

Cookies and advertising

We and our advertising partners (such as Meta) may use cookies and pixels to understand site activity and show relevant ads. You can control cookies in your browser settings and adjust ad preferences in your social media account settings.

Sharing

We don't sell your personal information. We share it only with service providers who help us run our business, such as payment processors, shipping carriers, email providers, and analytics tools, and only as needed to provide their services, or when required by law.

Data security and retention

Our site uses encrypted (HTTPS) connections. We keep order records as long as needed for accounting, tax, and legal purposes, and delete or anonymize other data when it's no longer needed.

Your rights

Depending on where you live (including California under the CCPA/CPRA), you may have the right to access, correct, delete, or opt out of certain uses of your personal information. To make a request, email support@pawpulsebrand.com.

Children

Our website isn't directed to children under 13, and we don't knowingly collect their personal information.

Changes

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact

Questions about privacy? Email support@pawpulsebrand.com.